Security and reliability
Built for agency portfolios where stability matters, with clear boundaries, controlled change, and predictable publishing.
This page is intentionally high level. Deeper operational detail is covered during onboarding.
Platform boundaries
- Clear separation between authoring and public site delivery
- Public delivery is read focused, publishing happens in the admin system
- Deterministic output to reduce surprises and support caching
- Site isolation as a first principle
Access control
- Strong authentication and role based access controls
- Granular permissions for admin modules and actions
- Clear separation between agency users and client editors
- Permissions and guardrails to reduce accidental damage
Change control
- Release discipline focused on stability
- Theme workflow with history, diff, and restore for safer changes
- Publishing guardrails to protect layouts and brand
- Clear communication during early access and rollout
Reliability
- Cache friendly delivery patterns designed for stable performance
- Clear failure boundaries between admin and public delivery
- Operational practices designed to minimise surprises
- Escalation paths for platform level issues
What agencies can expect
- Guided onboarding and recommended role settings
- Support channels and escalation paths
- Practical advice for permissions, publishing, and change workflow
- Clear boundaries on platform responsibility versus agency responsibility
Shared responsibility
- We secure the platform boundaries, infrastructure, and core workflows
- You control who has access, and how client editors publish content
- Good password and access hygiene improves security further
- We recommend settings based on your risk profile