FAQ

Who is RealMosaic for?

Agencies managing multiple client sites who want repeatable delivery, predictable publishing, and performance as a baseline.

What makes RealMosaic different?

It brings headless speed to an agency workflow. Theme work does not rely on fragile build pipelines, clients can edit within guardrails, and pricing scales by capacity rather than feature gates.

Why units instead of per-site pricing?

Per-site pricing means every new client increases your cost at the same rate. The unit model is built around fleet economics. Your cost per site drops as your portfolio grows, and you are not penalised for winning more work. Units also let you mix simple and complex sites in the same tier without paying a premium for every install. The platform is designed to get more economical as your agency scales.

What happens to our client's content if they leave?

Client content belongs to the client. RealMosaic includes a full data export system that packages all site content as structured JSON alongside a ZIP of assets. A developer can take that export and migrate it to whatever platform comes next. We do not lock in data, that is not the kind of platform we want to run.

What is RealMosaic not suited for?

RealMosaic works well for sites of any size, from a clean 5 page business site to a large content platform. What it is not suited for is clients who want constant redesigns, one-off builds with no ongoing relationship, or projects that require heavy custom application logic outside the platform modules. It is built for agencies who value stability, repeatability, and long term client relationships over novelty.

Do we need a developer to use it?

Not for day to day content updates. You control who can edit what with roles and publishing guardrails. For theme work, you may want a front end developer or designer who is comfortable with HTML, CSS, and templating. No back end development is required for normal site delivery.

Can we use our own JavaScript libraries?

Yes. RealMosaic does not require a front end build stack for normal sites. There is a small default JavaScript footprint for common behaviour such as form handling, and you can add your own libraries and scripts per page or across a theme as desired.

Are new modules and tools coming?

Yes. RealMosaic is in active rollout and we add modules based on agency demand and proven use cases. If something matters to you, raise it in the demo and we will map it into the rollout plan.

Can we use our own theme?

Yes. Themes are designed for reuse across multiple client sites. Start with a base theme, then customise per client where needed.

Do changes require a build or deployment?

Not for normal work. Theme changes happen inside the CMS, with history and fast restore. You can use plain HTML, CSS, and JavaScript without running a separate front end build process.

What does capacity in Units mean?

Units measure capacity across your whole client portfolio. Each site has a small base Unit weight, and only uses more Units when it grows beyond standard thresholds such as content volume, storage, or bandwidth.

Are these prices retail or wholesale?

They are agency and partner prices. Most agencies bundle their own hosting, support, and ongoing improvements for end clients, so your end client pricing will vary.

Is there a lock in contract?

No long contracts are required.

Can you help us migrate from WordPress, Drupal, Webflow, Squarespace, or Wix?

Yes. Migration depends on your content structure and how much you want to standardise across sites. During onboarding we map your current site into page layouts and a rollout plan.

What does early access mean?

Onboarding is limited and guided. The focus is stability, feedback, and getting your first sites live cleanly before scaling further.

How do updates work?

Updates follow a disciplined release process and are designed to minimise surprises. The focus is predictable change rather than frequent breaking shifts.

How do you handle security?

Security is built around clear boundaries, strong authentication, role based access, and site isolation. You can review the security overview page.

Security overview

Can you act as our in house dev team?

Yes if needed. Some agencies want platform access only, others want implementation support. We can cover theme builds, migrations, and ongoing improvements.

What is the typical onboarding timeline?

It depends on your theme approach and content volume. In most cases you can get a first site live quickly, then standardise and scale to additional sites once page layouts are locked in.